In the era of innovation and digital savvy customers, an efficient and exceptional onboarding experience is vital to ensure customer satisfaction and long term retention. An efficient onboarding encompasses an end-to-end process from introduction to the brand/product information to the time the product is activated as well as follow-up activities performed by the business to ensure a smooth start of the relationship.
Kiya.ai Onboarding platform ‘eCO’ helps you to automate, streamline and optimize the onboarding process to enhance customer’s experience, reduce onboarding time, drive revenue growth and ensure data security. Powered by AI and ML technologies, eCO allows you to capture process-ready documents, automate identity verifications, flexible integration with internal & external systems, perform range of fraud & risk management and offer omnichannel experience.
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