In a competitive market, facilitating better on-demand service to its valued customers was critical toward retention of existing customer base as well as a acquisition of new customers. The bank was therefore keen to offer internet banking services to its customers.

• Bills payment
• Inter-account & inter-bank fund transferring
• Standing instructions & ad-hoc payment instructions
• Received/issued cheque tracking
• Loan account access
• Request for issuance of ATM/Debit Cards (including lost/stolen cards), bank guarantee, and letter of credit through internet.