Our client had a core system that was an aggregate of several standalone modules. This had led to several operational deficiencies around data collection and consolidation. Additionally, the data did not yield key insights for decision making, as it was not based on real-time data.

• Every individual branch can act as a sale, delivery and collection center
• Now, Branch staff has more time to serve customers, since routine activities are taken care by the core banking automation. This has automatically improved the service for a customer resulting in customer satisfaction, enhanced customer relationship and customer loyalty.
• A unique Customer ID helps banks to obtain accurate information on the customer (KYC).
• Faster go to market (GTM) with products was achieved
• Availability of insightful information in real time enables faster and better decisions.