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In retail banking, increasingly managing risk is becoming the main priority. Achieving this, at the same time as increasing market share, optimizing costs and improving customer service requires a constant effort towards reengineering processes and using agile technology. Our solutions can help create the right impact on your customers, stakeholders and competitors.
At InfrasoftTech, we have been driving IT strategy of scores of small to medium banks. Our services have been a key component in increasing our clients’ market share by enabling them to make quick, informed & effective decisions, improve operational efficiency through unified view across the organisation and customer satisfaction index through combination of innovative products introduction and service through multiple delivery channels. |
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We work with you, comprehensively, in core areas of your banking operations.
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Branch Tellers
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Managing operations efficiently is now become possible for many of our customers through flexible workflows and parameterization. It has enabled them in managing both domestic & foreign currencies, define floor limits for each teller, support transfers across accounts generate reports and more.
To understand how we can help you maximize your branch teller operations through technology solutions, write to us at solutions@infrasofttech.com |
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Customer Information Management
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Customers are experiencing enhancement in their customer relationship management. This is achieved by unifying the customer information through flexible workflows, thereby benefiting them in recommending solutions as per their clients’ needs, targeting marketing activities to enhance cross sales & conduct KYC checks and de-duplication checks.
InfrasoftTech has enabled single customer view across multiple disparate systems using an operational data store model or an MDM. The Customer Information Management can further be enhanced by building data marts for operational and analytical information around customer holdings, investment product profiles and market data.
To understand how we can help you manage your customers’ information through technology solutions, write to us at solutions@infrasofttech.com
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Current Account & Savings Accounts
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Introducing new products quickly in the market has benefited our customers in remaining competitive. We have enabled customers to introduce new products & manage existing products across entire life cycle.
To understand how we can help you manage your current account & saving account processes through technology solutions, write to us at solutions@infrasofttech.com
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Deposits & Funds
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By automating the entire workflow processes and ease in introducing & managing products such as Sweep, Fixed , Re-investment, Individual Savings Account (ISA) and more , we have enabled our customers in remaining competitive & managing their operations effectively.
To understand how we can help you manage deposits & fund processes through technology solutions, write to us at solutions@infrasofttech.com
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Retail Lending
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Increase in market share, enhancement in level of customer satisfaction and more are some of the key benefits achieved by the customers after automation of entire lending process. The flexible workflow equips the customer in managing loan origination process, loan management process, delinquency management and collection.
To understand how we can help you streamline retail lending process through technology solutions, write to us at solutions@infrasofttech.com
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Wealth Management
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Recommending solutions & managing customers’ portfolio is now become easy after automation of end-to-end workflow process. This is achieved by effectively managing end-to-end processes in customer portfolio including complete transaction life cycle & customer relationships and generation of various types of reports. It has enabled seamless flow of information by interfacing with stock exchange feeds and other third party product.
To understand how we can help you automate the wealth management process through technology solutions, write to us at solutions@infrasofttech.com
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Bancassurance
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Introducing new business models to adapt to changing environments is now possible by configuring various third party products like insurance & mutual funds and managing entire life cycle of each product with the facility to interface with internal & external systems.
To understand how we can help you adopt new business models seamlessly through technology solutions, write to us at solutions@infrasofttech.com
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Clearing & Reconciliation
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Multiple times & value based clearing, reconciliation, inward, outward, return & counter return clearing and interface with Automatic Clearing House (ACH) has enhanced customers ability to monitor & clear transactions.
To understand how we can help you automate clearing & reconciliation processes through technology solutions, write to us at solutions@infrasofttech.com
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Interfaces
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Customers are experiencing seamless flow of information by interfacing with channels such as, broker/ dealers, custodial services, CRM, transfer agency, data marts and delivery channels such as, PDS, Kiosk, Internet banking.
To understand how we can help you with seamless flow of information through technology solutions, write to us at solutions@infrasofttech.com
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RisKYC™ Framework- Governance, Risk & Compliance
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Our GRC solutions include OMNIEnterprise™ Anti money Laundering Solution and the RisKYC™ framework that provide enterprise-wide capability around anti money laundering, operational fraud management, transaction monitoring, multi-entity risk assessment ( customers, beneficiaries, counterparties, agents and employees)
The RisKYC™ framework addresses multi industries requirements in GRC for Solvency II, Sarbanes Oxley and liquidity reporting compliance. The solution enables Master Data Management & Case Management driven by BPM. The alerts engine provides real time view of exceptions across the enterprise on dashboard model.
Our Business Process Management (BPM) practice further enhances these workflows & processes by implementing industry standard third party BPM tools.
To understand how we can help you in strengthening your organizations risk & compliance practice through technology solutions, write to us at solutions@infrasofttech.com
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Reporting
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Our customers are now able to comply with internal management policies & regulators by converting raw data into actionable analysis and meaningful business measurements.
Our reporting solutions can be ported on standard reporting tools such as Business Objects, Cognos, Oracle BI Reporting, SQL Reports and Open source tools such as Jasper.
To understand how we can help you in complying with internal and external reporting through technology solutions, write to us at solutions@infrasofttech.com
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| To understand how we can help you maximize your organisation’s investment on technology, write to us at solutions@infrasofttech.com |
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