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GDPR: How it will impact businesses and how they can be ready
With less than a week to go for Europe to enforce GDPR policies, many businesses are still not ready to comply with all the policies and are in a state of flux. As per the survey by EY’s Forensic data Analytics 2018, 60% of the Indian respondents are unaware of GDPR and only 13% have a plan and are working towards GDPR compliance. It is also known that some Indian companies are implementing GDPR framework after constant insistence by the European clients...
AI, AUTOMATION AND KYC: ENABLING IMPROVED COMPLIANCE AND CUSTOMER EXPERIENCE
The demand of AI in KYC has increased in recent years to avoid non-compliance. It obliterates human efforts which in turn, reduces costs, errors and failures associated with Know Your Customer. According to the industry insiders, more than 12% of businesses are turning to automation and robotics to increase productivity, transactional efficiency and reduce non-compliance costs. ...
ENHANCED CUSTOMER EXPERIENCE WITH CONVERSATIONAL UX CHATBOTS
The use of AI technologies such as machine learning, natural-language understanding (NLU) and natural-language processing (NLP) can help analyze customer sentiment and customer feedback at scale, precision and speed not achievable through humans ...